Overview
The client is a German Healthcare Conglomerate with presence in 30+ Countries and a network of distributors across 100 Countries. The client wanted to build a Digital health cloud platform
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Platform Goals
Provide a “Unified” Customer Experience (CX) across digital touchpoints
Consolidate and modernize existing applications
Eliminate data “Silos”
Gain real time insights, and ability to personalize CX
Increase revenues from new digital channels
Reduce TTM to launch new applications, and reduce TCO