ACL’s Digital Front door focuses on an omnichannel engagement strategy that leverages the latest digital technologies to create futuristic, connected patient journeys. It provides digital tools for consumers to interact with organizations via a secure, open, and scalable platform that enables them to consolidate new and existing patient engagement technologies into a unified, intuitive hub.
Direct to Consumer (DTC)
Direct-to-consumer (DTC) virtual care services are optimized to provide consumers with on-demand access to Healthcare for low-acuity needs. In addition, digital-first consumer solutions include
- Community health portals for better patient engagement & communication.
- AI-powered chatbots
- Symptoms checkers for screening - Services navigator
- Wellness support & groups - Health Information warehouse
Direct to Patient (DTP)
Direct-to-patient (DTP) virtual care services are optimized to provide stable or moderate-risk patients with scheduled access to their physician to perform diagnosis, treatment, or consultation.
- Secure Integration with EHR, Clinical workflows, Patient portals, e-Prescription, doctor's notes, patient referrals,
- Billing and payment solutions.
- AI-driven appointment scheduling and transcriptions
With a single engagement platform, connect to patients and enable healthcare teams to collaborate seamlessly from a single point. As a result, we drive higher satisfaction, improved efficiencies, reduced operational costs and an exceptional patient experience.
Smart Frontdesk for Hospitals
The patient's first meeting happens when they enter your hospital/practice's front office with your front office staff. Therefore, providing a meaningful inpatient experience will be hassle free and seamless. In addition, ACL's Smart front-office solutions take the workload off your healthcare professionals.
- Digitize the patient registration, scheduling, and digital forms, and automate communication.
- Sensor-based solutions for shorter wait times
- Streamline faster check-in process with digital forms and patient authentication.
- A multi-touchpoint total experience through a mobile, tablet, web, watches & Kiosks.