Overview
The customer is a 30-year-old US based integrated health solutions company, managing 50mn+ members in various Medicaid programs through 80+ partnerships. The need was to provide a collaborative and integrated platform for patients and the care providers, to realize efficient, effective care delivery, population health trends and diversity
Font Color
Light
Add Extra space (Top & Bottom)
off
Challenges
Understand diverse patient, aging population to craft smart care delivery mechanisms to treat rising chronic diseases
Address the needs of high-risk populations with more aligned, coordinated care powered by real-time communication and collaboration workflows, and closed circles
Font Color
Dark
Add Extra space (Top & Bottom)
off
Solution
Designed, developed an award winning, patient-centric care collaboration mobile app that connects the entire care coordination, delivery team to
Drive communication with social messaging in the context of the patient’s care timeline
Personalize care experience to connect care relationships in closed circles
Enable message among family and friends in a patient's/member's circles to communicate directly with everyone about the member's health condition
Manage Timeline updates, events like appointment requests, reminders, hospital admissions and discharges, medication schedules and refills, lab results, health articles and tips etc
Font Color
Light
Add Extra space (Top & Bottom)
off
Outcomes
Efficient care coordination, Cost optimization
Faster and Quicker care delivery making tremendous impact on the population’s health through - risk stratification, patient engagement, outcomes measurement
Minimized unnecessary acute, chronic care events and gaps in care delivery
99.5% Availability
90-95% Transactions completed in 3 seconds